• Macintosh and IBM platforms.

1. Adobe Illustrator 5.0 file w/ all text converted to outlines and all additional vector artwork embedded (no raster artwork please). CorelDraw exported into a.cmx extension are also recommended.

2. All files should be created in or exported into the Macintosh format when available.

• Orders for 4-color process applications or halftones.   All work is output in an IBM format.
  

• Macintosh and IBM platforms.

1. Adobe Illustrator 8.0 (or earlier) saved in native format.

1. Client must converted all text to outlines.

2. Include all placed/imported image files.

3. Save files as an .eps in post script level three.

4. Files must be scaled to a proportionate output size.

2. Adobe Photoshop RGB file saved in either native OSD or TIFF format - uncompressed.

1. Remember final size when setting resolution.

2. Resolution can be no less than 100 dpi at full size.

         Hardware Capabilities

1. Macintosh and IBM 100MB Zip Disks.

2. Macintosh and IBM standard CD Disks

         Artwork

1. Artwork may be scanned for design purposed, negatives acceptable.

2. Glossy photographs or artwork should finish as close to 8.5" x 11" for best resolution.
   
   

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IMPACT WHOLESALES SIGNS & GRAPHICS TERMS
AND CONDITIONS OF SALE

1. Arrangements for payment must be made before processing of an order will begin.   Terms of payment will be stated on the invoice.
   

2. The initial deposit stated on our invoice is required to cover initial cost of processing and/or setup as needed.   All deposits are non-refundable unless it is otherwise stated on the invoice/purchase order.
   

3. All work will be done in accord with printed proof and/or written job specifications as authorized by customer.
   

4. Orders are not subject to cancellations after work has begun.   Payment in full is due upon completion of the work, before shipment.
   

5. Any change in any order must be in writing and agreed to by both parties.   Seller has the right to additional payment for any change in an order.
   

6. Buyer warrants and represents that any artwork or photograph furnished to Seller is the exclusive property of Buyer who has secured all rights to copy and reproduce the said items furnished to Seller.    This shall include and permit retouching, cropping and other artistic devises aimed at emphasis and composition of the material.   This warranty and representation shall also include the right to use, copy and reproduce any written or printed material to be included in the promotional material to be produced.   Buyer shall indemnify and hold Seller harmless from any and all claims; such claims include all costs of investigation and defense of any such claims whether meritorious or not arising from use, copying and reproduction of said material furnished to Seller by the Buyer and it agents.   Seller shall have the right to enforce this provision by court proceedings in Hillsborough County, Florida and to recover its costs and attorney’s fees.
   

7. Seller will not be responsible for delays caused by material or production shortages, accidents, weather, labor disturbances or any cause of circumstance beyond its control.
   

8. Seller shall not be liable for delays or damages in shipping.   Buyer shall be responsible for all costs of shipping and handling of the goods after they are picked up from Seller’s place of business.
   

9. All claims must be in writing and specify the defect or other problem alleged.   All claims shall be reported within 24 hours of discovery of the defect in any goods received by Buyer.   Buyer shall return any defective items if requested to do so by Seller.   No claim shall be allowed if made more than 10 days from receipt of shipments or any partial shipment.   Seller’s liability shall be limited to the difference between the contract price and the value of the goods furnished.   Seller will not be liable for consequential damages.

10. Resolution of disputes concerning production, quality or delivery of goods. Buyer and Seller will have 30 days from the date a dispute arises between them to attempt to resolve the matter through mediations, failing which the parties will resolve the dispute through neutral binding arbitration in Hillsborough County, Florida.   The arbitrator may not alter the contract terms or award any remedy not provided for in these terms and conditions, the invoice and/or the purchase order.   The award will be based on the greater weight of the evidence and will state findings of fact and the contractual authority on which it is based.   If the parties agree to use discovery, it will be in accordance with the Florida Rules of Civil Procedure and the arbitrator will resolve all discovery-related disputes.
    
    

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